FAQs

Are you manufacturers?


In Hegamex® All machinery is manufactured by us in our production plant that is located in the state of Jalisco, Mexico. Which makes us as a 100% Mexican company in the industry. The electronics and accessories, measurement, dosage and parts such as bearings, are of the best brands.




Is the machine guaranteed?


Yes, all our equipment is guaranteed for manufacturing defects for up to 6 months.




Do you offer any financing options?


We are currently supporting landlords and banks to offer customers some financing options.




How much is to be given in advance?


It varies depending on the equipment, however, in most cases of machinery a 50% advance payment is requested and the rest upon notification of delivery.




Do you send to the entire Mexican Republic?


Most cases shipping is done through external vendors and in most cases we expect customers to choose their carrier of preference; But yes, we send all the Republic and if possible, to any part of the world!.